This CV template gives you an idea of how to lay out your skills and experience if you're applying for a role as Customer Service Manager . You'll also see examples of the qualifications and achievements employers are looking for.
Download as a Word document here
With increased competition in every market, tailoring your CV to a certain industry can be extremely helpful. Tailoring it even further, right down to a job role can be just the push your credentials need to land on the top of the pile.
Is your resume working for you? Consider these options or see below for more resume templates.Watch our career advice videos
Follow job feeds for your industry
Read more Career Advice, use our Resume Builder or Upload Your Resume so employers can find you.
Dear Mr./Mrs./Ms. (Manager’s Name),
I am writing to you with regards to the recent Customer Service Representative’s position that I saw advertised on(Website’s Name).
I have more than 5 years of part-time work experience as a Customer Service Representative and have a successful track record of problem solving, communication, and decision making skills. I am confident that I am the best candidate for your vacancy. My present position of telephone sales representative at Palmetto Carriage has taught me the significance of clear communication and friendly service over the phone. In my current role, I resolve customer problems, give sales pitches, and take accurate notes of conversations with patrons. I have received excellent performance evaluations from my managers and have been formally recognised by them for my contribution towards my department’s success.
I am a highly methodical, amenable, and results orientated team player who is experienced in taking inbound calls from customers regarding products and services. I have also worked as a Bellhop at Charleston Place Hotel, where I successfully incorporated my solid communication skills to effectively interact with a vast team of people while simultaneously building rapport with visitors and guests. My duties also included taking care of physically challenged people. I demonstrated impeccable patience, care, and support while serving those with special needs.
Should you find interest in my application, then I will be available for an interview at your convenience. I have attached my resume and I encourage you to contact me regarding my application.
T: Phone number
E: email address